Pricing For Our Computer Support Services On-Site Support Services We divide our support services into two categories. Pricing will depend on the Level of support, as well as the time of service.
Regular Hours (8am-6pm)
Monday - Friday | After Hours (6pm-8am)
Saturday and Sunday | $75.00/hr | $115.00/hr | Technical Support Services
• Printing Issues
• Fax Issues
• Basic Email Issues
• Computer Equipment setup
• Memory Installation
• Virus and Spyware Removal
• Network Analysis, Service, and Repair
• Network Connectivity Problems
• Desktop Optimization and Management
• Proactive Maintenance
• Data Backup
• ISP Issues
• Hardware and Software Installation and Support
• Operating System Upgrade or Repair
• FTP Services
• Server Maintenance
• User Account Administration
• Microsoft Exchange E-Mail PC Assurance Services If your company is needing hourly support, you should consider taking advantage of our newest pricing scenario. PC Assurance will guarantee you and your company the lowest cost for support. Pay a low monthly fee and recieve free hours of support, as well as a guaranteed response time. Once you reach your limit, you will have a discounted hourly rate from there on. Services included are shown in the chart below. | | | | $19.95 | $29.95 | $39.95 | | Hours of Remote / Phone Support Per Month | 1 | 2 | 3 | | Hours of On-Site Support Per Month | None | None | 1 | | Email Questions Per Month | 1 | 2 | 3 | | Discount Hourly Rate for Remote / Phone Support | 5% | 10% | 15% | | Discount Hourly Rate for On-Site Support | 5% | 10% | 15% | DELL Equipment at Wholesale Cost | Yes | Yes | Yes | | Guarenteed Response Time in Hours | 4 | 3 | 2 | Phone/Remote Support Phone support during business hours is $45.00 per hour. Calls less than half an hour are $25.00. Phone support after hours is always available and welcomed. The rate is $80.00 per hour. Calls less than a half hour are $50.00. Whether it is desktop support, or a server that needs repair, one of our representatives is only a phone call away. Project Services Geeks in Sneaks will design, implement, and manage all your upcoming projects. Pricing varies depending on which type of service you need. Call us now and let us know what you need. Satisfaction is guaranteed! • Network Design
• Network Installation – Wired and Wireless
• Network Security and Computer Security
• Network Management
• Cabling and drops
• Email Analysis, Installation and Configuration
• FTP Configuration and Administration
• Web Design and SEO (Search Engine Optimization)
• Web Hosting
• Dedicated Servers
• SQL Databases
• Data Protection and Backup Systems
• PC and Server Virus Protection
• Computer Upgrade
• VoIP Telephony Systems
• Managed Desktop and Server Solutions
• CTO Services
Managed Services Geeks in Sneaks Managed Services are very flexible. You can utilize different packages appropriate for your individual needs. Geeks in Sneaks Managed Services enables your company to standardize one Desktop and Server Management solution. We also offer our professional CTO services. By using our CTO services, your company can now focus its money and resources on other non IT-related needs while Geeks in Sneaks handles your security, support and computer management needs. PC Management - Pricing is monthly per computer | Sercive Description | Basic
$49.99 | | | | Remote Support - Regular Hours | • | • | • | | Remote Support - After Hours | x | • | • | | On Site Support | x | x | • | | Purchasing Support | • | • | • | | OS Patches and Updates | • | • | • | | Credits for Future Support * | x | x | • | | Asset Management | • | • | • | | License Management | x | • | • | | Desktop Optimization and Management | • | • | • | | Spyware and Adware removal | • | • | • | Additional Add On's | | Antivirus Management and Updates | $3.99 | $3.99 | $3.99 |
Server Management - Pricing is monthly per server
| Sercive Description | Basic
$299.99 | | | | Remote Support - Regular Hours | • | • | • | | Remote Support - After Hours | x | • | • | | On Site Support | x | x | • | | Event Log Monitoring | • | • | • | | Disk Space Monitoring | • | • | • | | Log File Maintenance | • | • | • | | FTP Administration | x | x | • | | User Account Administration | • | • | • | | Security Administration | • | • | • | | Microsoft Windows Patch Management | • | • | • | | Quarterly Visits | x | x | • | | Additional Add On's | | Exchange Configuration, Administration and Monitoring | $200.00 | $200.00 | $200.00 | | Database Configuration, Administration and Monitoring | $200.00 | $200.00 | $200.00 | CTO Services Let Geeks in Sneeks act as your CTO. We will cover everything from purchases to analysis and planning. We have worked in several industries and have a thirst for knowledge. We specialize in Business Development and know what areas to spotlight in order for you to establish a more efficient workplace. Teach us what you do, and we will find at least one way for you to save money and one way for you to make more money. If you dont do business online, we can provide you with a feasibility analysis for market entry. If you do business online, we can push more traffic to your site and increase your sales. At Geeks in Sneaks, we provide you with alternatives, as well as recommendations, so you arent stuck with one choice. We will assess your current situation including primary competition, current marketing and advertising programs that work with your marketing budget. Reduce your personnel costs by using us as your Computer Services Department. CTO Services- Call now for your price!
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